Abuse Policy

Last updated: May 2026

1. Our Commitment

We are committed to maintaining a safe and lawful environment across all domains we manage. We take all abuse reports seriously and investigate them promptly.

2. Managed Domains

This policy applies to the following domains:

• club.bd
• xyz.bd
• names.ad
• qmail.ad

3. Types of Abuse We Handle

• Spam — Unsolicited bulk email or messages
• Phishing — Fraudulent attempts to steal credentials or data
• Malware — Distribution of malicious software or viruses
• Copyright Infringement — Unauthorized use of copyrighted material
• Illegal Content — Content violating applicable laws
• DDoS / Network Abuse — Attacks on network infrastructure
• Fraud / Scam — Deceptive practices for financial gain
• Harassment — Targeted harassment or threats

4. Response Time

We aim to acknowledge all reports within 24 hours and resolve them within 48-72 hours depending on severity. Critical issues are prioritized.

5. What Happens After You Report

• You receive a unique ticket ID to track your report
• Our team reviews and investigates the report
• We may contact you for additional information
• Appropriate action is taken against confirmed violations
• You are notified of the resolution

6. Confidentiality

All reports are handled confidentially. Your identity will not be disclosed to the subject of the complaint without your consent.

7. Contact

For urgent matters, contact us directly at: abuse@club.bd